Multilingual customer service
Blog

3 ways doctors and patients benefit from translation software

Picture this scenario: A patient arrives at a clinic in the UK and appears to be in a lot of pain. The young man speaks very little English, but keeps pointing at his stomach and grimacing. The ward staff eventually ascertain he is Brazilian, and put a call out for a Portuguese-speaking interpreter. However, before

Read More »
Blog

Ukraine: Speechly App announces free translation support for refugees

Speechly App today announces support for Ukrainian refugees arriving in countries around the world. As of 12th April, free 120-day licenses will be made available to any public and non-profit organisation supporting refugees who require Ukraine and or Russian translation services. This will include unlimited licenses, so over 100 nationalities can converse in real-time with

Read More »
Border force interpretation
Blog

What’s going wrong with UK border force interpretation?

The UK’s border force is currently facing unprecedented challenges when it comes to interpretation.  According to a 2019 parliamentary report, the border agency is experiencing high rates of cancellation by interpreters, shortages of people able to speak common languages and recruitment problems. These challenges are compounded by the fact that demand for interpreters increased by

Read More »
What do medical interpreters do?
Blog

What do medical interpreters do?

Imagine you are on holiday abroad when you suddenly feel an overwhelming pain in your side. You travel to the closest hospital to seek treatment, yet none of the staff speak more than rudimentary English. You try to explain the location of the pain and what it feels like yet are met with puzzled expressions.

Read More »
International Business English
Blog

Why relying on ‘International English’ is not enough

Clare and Rodrigo are employees at a multinational corporation. Currently, both living as expatriates in Singapore, Clare is French and Rodrigo is Brazilian. It is mid-afternoon and Rodrigo passes Clare’s desk and asks if she would like to attend the big reunion this evening. Being French, Clare assumes that this is some kind of serious

Read More »